Shaping the Future of Utilities – From Strategy to Digital Transformation
The utilities sector faces unprecedented change: decentralised generation, renewable integration, regulatory demands, and shifting customer expectations. Innovation is no longer optional – it’s the key to turning these challenges into opportunities.
At msg Plaut, we support power, gas, heat, and water companies in designing strategies, processes, and IT landscapes that ensure sustainable growth. From SAP expertise to energy industry strategy consulting, we deliver tailored solutions to strengthen competitiveness and operational excellence.
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Strong partnerships, deep industry knowledge.
msg Plaut
proven SAP technical expertise, IT solutions, and software development for the energy sector.
m3 management consulting - part of msg
Specialist strategy and management consulting for the energy industry.
Association of Austrian Municipal Companies
Regular knowledge exchange through lectures, webinars, and events with the Association of Austrian Municipal Companies (VKÖ).
Focus Areas Across the Utilities Value Chain
From energy generation and trading to smart metering, e-mobility, and smart city innovations – our solutions cover the entire utilities value chain. We help power, gas, heat, and water providers accelerate digital transformation, optimise operational efficiency, and unlock new business opportunities in a rapidly evolving energy landscape.
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Virtual Power Plant (VPP) expertise to manage dynamic supply and demand in decentralised generation networks.
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Predictive maintenance & remote control for renewable energy assets.
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Consulting on hedging strategies to manage market volatility and transaction risks.
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Design and implementation of direct marketing strategies for electricity, gas, coal, and CO₂.
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Support in Guarantees of Origin (HKN) trading across Europe.
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Expertise in ETRM system selection, tendering, and implementation for energy trading and risk management.
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Optimisation of network connection processes across departments and systems.
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Digitalisation of operational processes: new connections, failure management, maintenance, and metrology.
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Development of feed-in and service partner portals.
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Integrated strategies for e-mobility and IoT applications (LoRaWAN, 450 MHz, PLC).
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Optimisation of smart meter and gateway administration processes.
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Rollout support for intelligent metering systems (iMSys).
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Consulting on secure meter communication technologies (SMGW, Smart Meter Gateway).
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Strategy development and evaluation of Smart City use cases.
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Innovation management for mobility and neighbourhood solutions.
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Selection and implementation of IoT communication technologies for sensor and actuator integration.
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Innovative sales and up-/cross-selling strategies for retention.
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AI-powered customer portals and digital interfaces.
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Strategies for competitive metering point operation (wMSB) during the Smart Meter rollout.
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Optimisation of time, cost, and quality in shared service centres.
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IT strategy development and system selection for internal/external customers.
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Digital transformation of SSC business processes.
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SAP Profitability and Performance Management (PaPM) for real-time insights.
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Profitability analysis at product, service, sales channel, or customer level.
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Transparent cost and profitability modelling to maximise potential.
Comprehensive Management Consulting for Utilities
We combine deep industry expertise with strategic foresight to guide utilities through transformation. Our consulting portfolio spans strategy, innovation, operational excellence, and IT architecture – delivering tailored solutions that drive efficiency, profitability, and long-term resilience in the energy and water sectors.
We help utilities design compelling customer experiences and strong value propositions that drive engagement and loyalty. Our experts work with you to develop new business models and tailored customer solutions that align with emerging market demands. We also provide structured innovation management, including feasibility studies and robust business case development, to ensure your ideas are both viable and profitable.
Our consulting services support the adoption of agile organisational models to increase adaptability and efficiency. We guide you through carve-in and carve-out processes, as well as comprehensive change management initiatives to ensure smooth transitions. In addition, we design and optimise delivery models, oversee provider management, enable offshore capabilities, and support you in post-merger integrations. Our expertise extends to the evaluation and development of effective sourcing strategies to strengthen your supply chain.
We conduct detailed process benchmarking to compare your performance with industry best practices, followed by in-depth evaluations to identify improvement opportunities. Our team supports the optimisation of organisational processes, the restructuring of business units, and the execution of spin-offs. We also implement effective control systems to enhance governance and operational oversight.
We evaluate emerging technology trends and provide sector-specific architectural consulting to help you make informed investment decisions. Our services include IT harmonisation and modernisation to ensure system compatibility and efficiency, as well as strategic IT investment planning. We also develop tailored strategies for the evolution of your enterprise IT architecture, ensuring long-term scalability and resilience.