Your reliable partner
for the utility industry

Democratization, decarbonization and digitalization present energy companies with complex challenges. Digital interaction, smart grids and decentralized power generation are just a few examples.

Innovations are key to transforming these challenges into opportunities. We support you as a power, gas, heat and water company along the entire value chain in the development of an innovation strategy and the establishment of an innovation management system that enables you to implement digital solutions in a targeted manner.

A professional exchange takes place regularly in form of lectures, webinars and events with the Association of Austrian Municipal Companies (VKÖ) .

In order to provide you optimum support, the msg group bundles its expertise:

  • msg Plaut has distinct SAP technical, IT and development competence
  • m3 management consulting offers management and strategy consulting for the energy industry.

Do you have questions?

Mag. (FH) Karin Larnhof

Roman Balmasovich
Senior Account Manager Utilities

Focus topics of the utilities industry

The virtual power plant concept (VPP) simplifies operations management in terms of dynamic power supply and demand in times of increasingly decentralized power generation plants. msg Plaut can draw on many years of experience in the construction and optimization of virtual power plants (VPP) for decentralized generation plants.

Especially in the field of renewable energies, digitalization for predictive maintenance and remote control is playing a central role. We help you to identify the technological and process success factors that are crucial.

msg Plaut provides you with consultancy on the optimal design of your hedging strategy in order to balance the risk of transactions against volatilities and risks on the markets by means of suitable hedging transactions.

Are you looking for support in the optimization of your direct marketing concept? msg Plaut will design or develop a customized portfolio and risk management for primary energy sources such as electricity, gas, coal or CO2 with you and implement suitable hedging strategies.

Guarantees of origin (HKN) are traded throughout Europe, independent of the actual trade in electricity. We support you in marketing your HCN to green energy or biogas.

You want to learn more about "ETRM (Energy Trading and Risk Management)"? We provide expert consulting on the selection, tendering and introduction of an appropriate system, including service provider management.

The network connection process runs through several departments and systems on the part of the network operator and therefore requires a high degree of division of work and control. msg Plaut supports you in the digitalization of your operational network processes - in particular with new connections, network and plant construction, failure management, servicing and maintenance and classical metrology. This also includes solutions for feed-in portals, new connection or service partner company portals. You can rely on us for the development and implementation of benchmarking for operational network processes in transmission and distribution networks.

E-Mobility and Internet-of-Things (IoT) is among the most significant future topics for energy service providers. Together with you, we develop an integrated e-mobility strategy - and advise you on the development of application scenarios for network operators, for example with regard to LoRaWAN, 450 MHz mobile communications and PLC.

Do you want to optimize your smart meter and gateway administration processes? We will guide you through the steps critical to success, such as using workforce management systems for assembly or changing iMSys. We also support you in rollout projects or the use of intelligent electronic meter systems (smart meters).

In this area, we will also be pleased to advise you on the use and further development of meter communication technologies (SMGW, Smart Meter Gateway) for secure data transmission in intelligent metering systems.

msg Plaut supports you in the strategy development and evaluation of Smart City use cases. Smart City service providers should be able to anticipate the future needs of citizens and integrate innovations. We advise you on the design of your innovation management, especially in the areas of mobility and neighbourhood solutions.

Innovative communication technologies for connecting Smart City sensors and actuators are the key to realizing the potential of IoT applications in the Smart City environment. We will show you which technologies are relevant for you and advise you on their selection and implementation.

Take advantage of our expertise in the area of customer service when implementing innovative sales and product strategies for customer retention and up/cross-selling.

We advise you on the introduction of integrated portals and artificial intelligence (AI) for digitizing the customer interface and show you ways to save time and money and improve process quality by further developing your sales and service models.

In addition, we develop strategies for the "competitive metering point operation" (wMSB) in the upcoming "Smart Meter Rollout" and provide support during its introduction.

Do you want to optimize time, costs and quality of your shared services? Our consultants provide assistance with IT strategies and system selection for internal and external customers.

In order to meet the challenges of digitalization with increasing data volumes, shared service centers today serve as digital support platforms.

Let us support you in the digital transformation of the business processes of your shared services.

Do you want to measure profitability at product, service, sales channel or customer level?

On which customer segments should you focus with which products or services?

SAP Profitability and Performance Management (PaPM) provides real-time insight on where costs are incurred and where the profit potential is greatest. Prepare strategic decisions regarding products, customers, and sales channels. Use cost and profitability models to transparently maximize profit potential.

If you need professional support on the way to the presentation of your use cases, we will be at your side.

Comprehensive management consulting

Strategy & Innovation

  • Building Customer Experience & Value Proposition
  • Development of new business models & customer solutions
  • Innovation Management
  • Feasibility studies & business cases
  • Strategy development & implementation

Transformation & Procurement

  • Agile organizational models
  • Carve in & Carve out
  • Change Management
  • Delivery models & provider management
  • Offshore enablement
  • Post-merger integration
  • Provider evaluation & selection
  • Shared service centre
  • Sourcing Readiness Check
  • Sourcing Strategies Development & Review

Organizational & operational competence

  • Organization & Process Benchmarking
  • Performance evaluation & enhancement
  • Process & organization optimization
  • Restructuring, spin-off & foundation
  • Control systems

Business Technology & IT Architecture

  • Evaluation of new technologies & trends
  • Sector-specific architectural consulting
  • Support in IT application selection & implementation
  • IT harmonization & modernization
  • IT investment planning
  • Strategy development for the evolution of the IT enterprise architecture

We are happy to support you!

Our broad range of consulting services extends from strategy development to the transformation of processes and organizational structures to the optimization of your IT landscapes.

With „DIPKO“, the digital platform for municipal services, we can pave the way for municipal utilities to digitise their product portfolio and, above all, make use of the strengths of the cross-linking.

You can find selected reference projects HERE

Need more information? We are happy to help you.

Contact us now!

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Mag. (FH) Karin Larnhof

Roman Balmasovich
Senior Account Manager Utilities